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Terms of Service

These terms govern your use of our AI-powered marketing automation platform and services.

Effective December 2024
AI & Integration Services

1. Introduction

Welcome to Loex AI! By accessing or using our platform, you agree to follow these Terms of Service. These terms govern the use of our services, including integration with OpenAI and advertising platform APIs like Meta Graph API v17. If you disagree with any item, please do not use our services.

Agreement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Service Description

Loex AI offers AI-powered marketing automation services including campaign creation through artificial intelligence, as well as campaign management and control. Our services include the use of artificial intelligence (via OpenAI) and integrations with advertising platforms (via Meta Graph API v17, Google Ads API, and others) to provide the best experience and functionality to our users.

AI-powered campaign creation and optimization
Multi-platform advertising integration
Advanced campaign management and analytics

3. Use of External Integrations

Our platform integrates with third-party services to provide enhanced functionality

3.1 OpenAI Integration

Our service uses technologies provided by OpenAI to offer artificial intelligence features. By using our SaaS, you acknowledge that data processing may involve sending data to OpenAI servers, and that this data will be handled according to OpenAI's Terms of Service and Privacy Policy.

AI processing is governed by OpenAI's terms and our commitment to data protection

3.2 Meta Graph API v17

For functionalities involving interaction with Meta platforms (Facebook, Instagram), we integrate our platform with Meta's Graph API v17. By using these features, you authorize access and use of necessary data for the functionality in question. Integration with Meta's Graph API is governed by Meta's Terms and Policies, including their Data Policy and Terms of Service.

Meta integration follows OAuth 2.0 standards and Meta's platform policies

3.3 Google Ads API

Our platform integrates with Google Ads API to provide search, display, and YouTube advertising management. This integration is governed by Google's API Terms of Service and Ads API policies.

4. Data Collection and Use

For the proper functioning of our service, we collect limited information such as:

Registration Data

Email, username, and other data provided voluntarily

Integration Data

Essential information for AI functionality and platform interactions

We do not use your data for commercial purposes outside the scope of contracted services, and we do not share it without prior consent, except as necessary for service functionality and in compliance with applicable legislation.

5. User Responsibilities

By using our SaaS, you agree to:

Provide accurate and up-to-date information
Use the service in compliance with all applicable laws and privacy regulations
Not use our service for illegal, abusive, or fraudulent activities

6. Limitation of Liability

Our SaaS is provided "as is" and "as available." We do not guarantee that the service will be free from interruptions, errors, or defects. To the maximum extent permitted by law, we will not be responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the service.

Service Availability

While we strive for maximum uptime, we cannot guarantee uninterrupted service availability.

7. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time, at our discretion. We will notify our users about substantial changes so they can review the new terms. Continued use of the service after any modification constitutes your acceptance of the updated Terms of Service.

Notification Promise

We will always provide advance notice of significant changes to these terms.

8. Account Termination

We may suspend or terminate your access to the service if we detect violation of these Terms of Service or if there are reasons to believe you are using the service in a harmful or illegal manner. In case of termination, you will no longer be able to access your account and the data contained therein.

Data Backup

We recommend regularly backing up your important data as account termination may result in data loss.

9. Contact

If you have questions about these Terms of Service or need assistance, please contact us:

Support Team

support@loexai.com

Legal Team

legal@loexai.com

These Terms of Service are effective as of December 2024 and govern your use of Loex AI's marketing automation platform.